Returns & Exchanges
To avoid unnecessary shipping back and forth, we encourage our consumers to think twice before ordering and to be sure about a purchase. However, if in the unlikely event you are unhappy with your new purchase, we are obligated to let you return the item(s) for a full refund of the purchased price.
We only accept undamaged, unaltered, unsoiled, unused, unworn and unwashed products (other than to try the product(s) on and in the same state that it was sold to you). For hygiene reasons, underwear briefs, bodies, swimwear and pierced jewellery cannot be returned or exchanged unless faulty. Please note that any labels or tags must remain intact and attached. The product(s) should be returned in or with its original packaging.
To communicate the return and to get instructions on how to send the item back, please send an email to firstname.lastname@example.org . When placing an order at our webshop, you are responsible for the cost of return. Purchased items can be returned within 14 days of the delivery date.