FAQ

How do I know what size is right?

Please see our How To Measure page to learn how to measure your sizes and compare them to the specs of the items. 

 

Which payment options do I have?

At the moment we offer the following different payment options:

  • Paypal
  • iDeal
  • Bank contant/Mister Cash
  • Visa Creditcard
  • Mastercard Creditcard
  • Sofort Banking

 

Is international shipping possible?

Yes! For pricing and delivery times see Shipping & Delivery

 

How long is the delivery time?

The estimated delivery time depends on the country, see Shipping & Delivery for your area. Please be aware that delivery times might be affected during the holidays and sale periods.

 

Can I return an item and how does it work?

To avoid unnecessary shipping back and forth, we encourage our consumers to think twice before ordering and to be sure about a purchase. However, if in the unlikely event you are unhappy with your new purchase, we are obligated to let you return the item(s) for a full refund of the purchased price.

To communicate the return and to get instructions on how to send the item back, please send an email to info@versatileforever.com . When placing an order at our webshop, you are responsible for the cost of return. Purchased items can be returned within 14 days of the delivery date.

 

What items can I return?

We only accept undamaged, unaltered, unsoiled, unused, unworn and unwashed products (other than to try the product(s) on and in the same state that it was sold to you). For hygiene reasons, underwear briefs, bodies, swimwear and pierced jewellery cannot be returned or exchanged unless faulty. Please note that any labels or tags must remain intact and attached. The product(s) should be returned in or with its original packaging.

 

Do I have to pay for a return an item?

When placing an order at our webshop, you are responsible for the cost of return.

 

How much time do I have to return an item?

Purchased items have to be returned within 14 days of the delivery date.

 

How can I contact Versatile Forever?

For assistance or questions about orders or products, please send an email to info@versatileforever.com

For any press inquiries or questions, please contact Iconic Studios ninja@iconicstudios.amsterdam